Privacy Policy

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Effective Date: 07/13/2025
Business Name:  Royal Ace Customs

At Royal Ace Customs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share the information you provide to us.

By using our services, visiting our location, or interacting with our website/social platforms, you agree to the practices described in this policy.

We may collect the following types of information:

• Personal Identification: Name, phone number, email address
   
• Vehicle Information: Make, model, year, license plate, service history
   
• Payment Details: Billing information (processed securely via third-party platforms)
   
• Digital Data: IP address, browsing behavior (when using our website)
   
• Media: Photos or videos of your vehicle before, during, or after service
   

We collect and use your information for the following purposes:

• To book, confirm, and perform services on your vehicle
   
• To send updates, receipts, or promotional offers
   
• To maintain accurate service records and customer history
   
• To improve our service experience and marketing efforts
   
• To showcase before/after work (photos or videos) with implied consent
   

We do not sell or rent your personal information to third parties.

We may share your information with:

• Trusted service partners (e.g., payment processors)
   
• Legal authorities if required by law
   
• Marketing platforms (e.g., social media or email tools) for business promotion, with limited data usage
   

We take appropriate steps to protect your personal information. This includes:

• Secure payment processing through encrypted third-party systems
   
• Restricting internal access to client records
   
• Regularly updating our systems to prevent unauthorized access
   

You have the right to:

• Access or request a copy of your personal information
   
• Request corrections to inaccurate data
   
• Ask us to delete your information, where legally applicable
   

To exercise these rights, contact us directly using the information below.

Photos or videos taken of your vehicle may be used for:

• Marketing and promotional content (e.g., Instagram, website, ads)
   
• Portfolio purposes to show examples of our work
   

If you do not want your vehicle to appear in any media, please let us know in writing before your appointment.

We may update this Privacy Policy from time to time. The updated version will be posted on our website or available by request.

If you have any questions about this policy or need to update your information, reach out to us below!